How to set up your email in Outlook
These steps work for Outlook 2016 and newer, and for Microsoft 365. Menu names can differ slightly between versions. Have your email address and password ready.
- Open Outlook and choose File → Add Account.
- Type your full email address, click Advanced options, tick Let me set up my account manually and click Connect.
- Choose IMAP.
- Enter the incoming server
mail.yourdomain.co.za, port993, encryption SSL/TLS. Enter the outgoing servermail.yourdomain.co.za, port465, encryption SSL/TLS. - Click Next, enter your mailbox password and click Connect.
- When Outlook says the account was added, click Done. Send yourself a test email.
Important
If Outlook keeps asking for your password, check that you typed your full email address as the username, not just the part before the @.
All server values are listed in Email server settings. If something does not work, see Troubleshooting: I cannot send or receive email.
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