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What to do when your mailbox is full

EmailLast updated October 2026

When a mailbox is full, new emails are returned to the sender with a message such as 552 Mailbox full. Here is how to fix it.

Free up space

  • Delete large emails with attachments, then empty the Trash and Spam folders.
  • If you use IMAP, remember the mail you see in your app is stored on the server and counts toward your limit.
  • Save important attachments to your computer or cloud storage and delete the email.

Increase the mailbox size in cPanel

  1. In cPanel, click Email Accounts.
  2. Click Manage next to the mailbox.
  3. Under Storage Space increase the number or choose Unlimited, then click Update Email Settings.
Note
A mailbox can never grow larger than the total disk space of your hosting plan. Use Disk Usage in cPanel to see what is taking the space. If your plan itself is full, you can upgrade it.

Still need help?

Our team is happy to help. Please have your domain name or invoice number ready.

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