How to upgrade or downgrade your plan

You can change plans at any time as your needs change.

Upgrading

• An upgrade starts straight away.
• It is invoiced pro rata for the rest of your current billing cycle, then at the new price from your next cycle.

Downgrading

• A downgrade takes effect at your next renewal.
• No credit is given for the current cycle.
• Before you downgrade, check that your website, mailboxes and databases fit inside the smaller plan. See Understanding your hosting plan.

How to request a change

Use the Client Area or contact support from your account email, and tell us your domain and the plan you want.