How to open a support ticket
The Client Area is launching soon. If you cannot log in yet, contact us and we will handle your invoices and orders directly.
- Log in to the Client Area and open Support.
- Choose New ticket (or Submit ticket).
- Pick the department, write a clear subject and describe the problem. Include your domain name, the exact error message and what you have already tried.
- Attach a screenshot if it helps, then submit.
We reply to the email address on your account and in the ticket. You can follow the conversation in the Client Area.
Tip
For urgent issues, WhatsApp us on 065 506 7797 during office hours. See How to contact AfterWave support.
Important
Never put your password in a ticket.
Still need help?
Our team is happy to help. Please have your domain name or invoice number ready.
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