How to contact AfterWave support
Ways to reach us
| Channel | Best for |
|---|---|
| WhatsApp: 065 506 7797 | Quick questions and sending screenshots. |
| Email: support@afterwavetechs.co.za | Technical problems with hosting, email or your website. |
| Phone: 067 363 1448 | Talking something through with our team. |
| Email: solutions@afterwavetechs.co.za | Sales and general enquiries. |
Our office hours are Monday to Thursday 8am–5pm and Friday 8am–3pm. Messages sent outside those hours are answered when we are back.
Include these details
- Your domain name or invoice number.
- What you were trying to do and exactly what happened, with a screenshot of any error.
- Which device, app or browser you used.
Important
Never send your password in an email, WhatsApp or ticket. We will not need it to help you. If we must access your account we will explain a safe way to do it.
For security, write to us from the email address on your account. We may ask you to confirm your identity before changing anything.
Still need help?
Our team is happy to help. Please have your domain name or invoice number ready.
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